Julian Charles – Free Returns*

Julian Charles

Julian Charles has the following Promotion:-

Free Returns* to a Julian Charles Store or DPD point

Valid from 20/06/2022 17:22:00 to 31/07/2022 23:59:00 inclusive; please do not attempt to use outside of this period.

Terms Apply :- We reserve the right to refuse to refund goods that are not returned within 30 days of delivery.

In order to qualify for our refunds policy, all goods must be in a resalable condition i.e. undamaged, unwashed and unused in their original and undamaged packaging and complete with all tags and labels attached. Pencil Pleat curtains must have tape un-pulled.

We reserve the right to refuse to refund goods that are not returned in a resalable condition. Goods returned in a condition that is unsatisfactory and/or incapable of being resold may be returned to you at your expense without any refund.

Goods must be returned with your completed Returns Note and be in the condition in which they were purchased. Unfortunately we are not able to offer refunds for goods purchased from any of our Rectella or Julian Charles stores or concessions by post. In the event of a problem with goods bought in store or concession please return the goods to the store or concession in which the goods were purchased.

We will only refund your original delivery charge if:

we made an error in our despatch or you did not receive your order
if the item received is faulty, unfit for purpose and has been unused / unwashed
if you cancel your order before it has been despatched

Our refunds policy is in addition to your statutory rights.

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